Case Study: McDerma

From Zero to Verified:
Recovering McDerma’s Local Search
Presence After GBP Suspension

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Client Overview:

Business Name: Dr. Rekha Chaudhary’s | McDerma

Industry: Dermatology & Hair Transplantation

Location: Local, service-based business


Objectives:

  • Reactivate a fully compliant Google Business Profile.
  • Regain visibility in local search and Maps.
  • Build trust and discoverability for dermatology and hair transplant services.
  • Ensure long-term stability and prevent future suspensions.

Challenges:

  • Suspended GBP profile, leading to zero visibility on Google.
  • No profile meant no customer engagement, reviews, or direction requests.
  • High dependency on local discovery for patient inquiries.
  • Needed quick and compliant restoration of her online presence.
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Strategy

  • Conducted thorough keyword research related to dermatology and hair transplant services.
  • Identified that the previous GBP violated Google’s guidelines, which led to suspension.
  • Created a new Google Business Profile with a revised and compliant business title.
  • Strategically restructured and optimized the new profile for local SEO.
  • Ensured proper categorization, NAP consistency, and business verification steps.
  • Submitted the profile for approval and successfully got it verified by Google.

Result:

After a complete suspension wiped out McDerma’s local visibility, our strategy brought their Google Business Profile back to life with full compliance and optimized local SEO:

Key Takeaway:

This project demonstrated that when a Google Business Profile is suspended due to guideline violations, simply appealing isn’t enough. Sometimes, the only way to recover is to delete the non-compliant profile and start fresh with a fully compliant, strategically optimized new profile.

Conclusion:

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